A study by Israel’s Oketz Systems released Thursday said that workers in hi-tech companies have a better chance of finding a “life partner” than workers in other professions. According to the study, one out of every nineteen workers on average finds a mate among their co-workers – but for hi-tech workers, that figure is one out of fourteen. In addition, the study showed that significantly more hi-tech co-worker romances ended up in marriage, than did hookups for workers in other areas. And of course, since hi-tech workers get paid better, it’s a good deal all around!

via this Hebrew story…

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Could the recession really be over? According to Israeli placement company Etosia, 75% of managers in the hi-tech sector see hiring during 2010 set to grow by at least 20% – with half seeing hiring grow by as much as 30%, or even more. In addition, 46% see salaries in the hi-tech sector growing next year. The poll of 80 directors and top managers in Israeli hi-tech companies was conducted over the past several weeks, with companies of all sizes polled – from those with fewer than 10 employees, to companies with over 500.

Quoting Eyal Solomons, director of Etosia, Globes (in this Hebrew article) said that according to the poll, the hot areas in hi-tech next year – in order of “hotness” – will be software development, sales and marketing, hardware development, and product engineering and development. “Already now we can see a sharp rise in the number of open positions. Since the beginning of the year, demand for workers has gone up 40%.” Salaries, he said, are now more stable as well, since there is more demand.

Perhaps the best result coming out of the poll is that 81% of the bosses believe that the world economy will improve next year. Why is that “the best?” Because Israel’s hi-tech markets are overseas – in the U.S. and Europe, as well as the Far East. Companies wouldn’t be looking to hire if they didn’t think sales were going to rise as well – in the U.S. and Europe. While sales to China are already up, China is still far smaller a customer of Israel’s than the U.S. (first place) and Europe (second).

After being battered for the past couple of years, hi-tech companies have been very conservative in hiring – so the fact that they’re going out on a limb and proclaiming their desire to hire means that change really is in the air. Let’s hope that these guys are right!

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As an almost certified paranoiac, I haven’t been posting for that last three and a half weeks – the exact amount of time I was away with the family in the U.S. I didn’t want to write anything that would give away the fact that I was out of town (and that the house was for the most part empty) like this guy did, giving crooks a green light for their home invasion. You could probably find out my address, if you googled hard enough! Note to all potential thieves: We’re home now, so don’t bother coming around!

What did I bring back from the States, you ask? Plenty: Lots of “stuff,” but even more stories, not all of them happy. Most people who live in Israel and go to the U.S. buy stuff, because it’s often cheaper there, and they have more of a variety. For example: I picked up a nice flat screen TV for the bedroom, only $285 at Wal-mart (which I should have returned, because I saw it a week later at Costco for $225!). We got a bunch of other stuff too, lots of it from the Dollar Store (and Kohl’s, which had some great sales!)

But the stories – those weren’t as much fun as the shopping. Many of the stories had to do with trying to get some help with products and services, and getting pushed around by phone correspondents who were clearly from someplace outside the U.S., who could do nothing more than read a script (usually in very poorly accented English, I might add). I alluded to one of these situations in a JPost article; I was trying to get Verizon, the service provider for my parents’ DSL internet connection, to fix a connection issue.

For a week I was bounced around the world, speaking to phone attendants in India and Mexico, for the most part, who had no answers for me, and no interest in getting my problem solved. As I wrote, these people, from a third world background, have more serious survival issues to deal with than fixing my connection in time to allow me to attend my videoconferencing meetings. And of course, with each subsequent phone call, my tone got louder and louder. You could just picture the phone attendant pulling out her “angry customer script,” reading back the responses she was supposed to give when the customer starts yelling (I bet that script gets a lot of use!). Finally, I managed to get through to someone in the American call center, and the problem was resolved a day and a half later.

Verizon was far from the only runaround I was subjected to – I had “incidents” with several cell phone service providers, and even the customer service in some stores wasn’t up to par. I could even swear that 7-11 was using an inferior grade of coffee – it just wasn’t that good! Not to mention the much higher prices everywhere. Eleven bucks to cross a stupid bridge (the Verrazano)? Fuhgeddaboutit!

As I wrote in the Post, Hebrew has apparently saved Israel from the scourge of outsourcing. It’s unlikely that workers in India or other outsourcing centers are going to bother to learn Hebrew in order to serve the local market, so we’re unlikely to be subjected to the scourges resulting from dealing with uncaring foreigners half a world away. Instead, we’re subjected to the scourges of dealing with uncaring Israelis a half kilometer away! But it’s not the same; you have a common cultural basis which you can pull out of your pocket when you deal with a local person (we’ve all had some experience in this, like the secretary who takes pity on you because she knows you’re getting the kids ready for Shabbat).

Ironically, as a reader reminded me, Israel has a significant outsourcing operation as well; although much less active here now, New Jersey-based IDT runs dozens of call centers here in Israel. But the Israeli call centers are far different than the Indian ones, because here the centers recruit from among American immigrants – so when a caller reaches an Israeli center, they really are talking to someone with whom they can identify, and who can identify with them. Based on my frustrating experiences with call center people over the past few weeks, that identification apparently counts for a lot more than we realize.

Not to sound racist, but there’s no way a person raised in a Western country can’t feel some consternation when a person of clearly Arabic background gets on a plane. 9/11 was just too much of a shock to the system, and it’s impossible not to do some personal profiling, even if you try not to.

The same applies to Arabic text. If you’re from the United States or Israel (and probably lots of other countries) it’s impossible not to look at a page of Arabic writing and not get “nervous” – as in, “it must be some anti-Israel/anti-Jewish/pro-terrorist screed.” We’ve come to expect it, especially in Israel. And if you live in an area where there is lots of Arabic on the radio (such as Israel), you get the same suspicions listening to broadcasts of speakers who are dramatically intoning – something.

Other than learning to understand Arabic, there’s little you can do about the audio “threat” (one of my daughters more or less taught herself Arabic, so she can make out what goes on in these broadcasts). But for the rest of us who are too lazy/uninterested/incapable of learning a new language at this point in our lives, there’s Google Translations. There are lots of reasons not to like Google (like the people here say), but one amazing thing Google has done, imho, is Google Translate, where you can paste in text or URLs and get them automatically translated between dozens of languages – like English, Arabic, and Hebrew, as well as Swedish, Finnish, Chinese, Japanese, Hindi, and of course the more “pedestrian” languages like Italian and French (no offense meant!).

Google Translate has helped me out numerous times – including just this afternoon, as I was writing a feature story on Israeli boxing. As part of the story, I wanted to mention the tragic death of a former Israeli Golden Gloves champ, Karim Nayif Bathish, who was killed a couple of weeks ago in an auto accident. I really wanted a picture of Bathish, but couldn’t find one anywhere – on the English and Hebrew sites, that is. Then I got the bright idea to Google Bathtish’s name in Arabic, seeking out articles about him on Israeli websites in Arabic. As a local hero in Nazareth and Haifa, you’d figure there would be a couple of articles. And indeed there were – complete with picture. The articles were quite factual, and the talkbacks were all what you would expect (mourning for the victim, etc.).

This isn’t the first time I’ve used Google Translate to research an article on Arabic language websites – I actually wrote an article in the JPost about it last year. And of course, I can’t help but check out other stories than the ones I was searching for on these sites. Let’s just say that while some fill the post-9/11 stereotype, most don’t. Believe it or not, “they” are not as obsessed with us as we think they are!

The thrust of my boxing article is how the organization tries to promote co-existence (most of the boxers are Arab or Russian kids). The director of the organization, Dr. Shahade, told me than in 20 years of running the Israel Boxing Association, there hasn’t been one ethnic/religious fight among the boxers! That’s great for kids who are in shape enough to box – but how can the rest of us avoid tension? Maybe Google Translate is the arena for us!